THE ROLE MEDIATION OF WORK SATISFACTION AND PERCEIVED ORGANIZATION SUPPORT ON THE INFLUENCE OF COMPENSATION AND WORKLOAD IN EMPLOYEES TURNOVER INTENTION
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Abstract
The purpose of the study is to analyze the influence of compensation and workload mediated by work satisfaction and perceived organizational support on employee turnover intention. This study used a survey which 400 employees. Data analysis used the partial least squares structural equation modeling (PLS-SEM) technique. The result of the study is compensation has a positive and significant influence on the turnover intention workload has a positive and significant influent on the turnover intention. Work satisfaction has a mediation effect on compensation in Turnover Intention. Work satisfaction has a mediation effect on workload in Turnover Intention. Perceived Organizational Support has a mediation effect on the influence of compensation on Turnover Intention. Perceived Organizational Support has a mediation effect on workload in Turnover Intention. Therefore, this study gives input to a firm to know turnover intention by increasing their compensation support through work satisfaction and perceived organizational support. Furthermore, a firm can keep their turnover intention at a low level and keep their opportunity to increase employees’ income.
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